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Till date there is no information from IDEA side for the same. I am following up from last 15-20 days, but not getting any fruitful output. Here I am sharing my lates mail, which I have sent to IDEA care few moments back.
Wed, Oct 14, 2009 at 6:01 PM
CRITICAL: Wrong Commitment Made by IDEA Sales
Till date there is no information from your side. Now I am receiving SMS to pay the bill otherwise I have to pay late payment charges. I am not going to pay any bill until unless my problem get resolved.
Reference number given to me was 87286343
I am following up you guys from last 15-20 days and not getting any fruitful output. If you guys are for nothing, let me know. I will change my service provider and also will put the complaint at consumer court.
Also the nearest IDEA store located @ M-22, M Block Market Greater Kailash, Part-2 New Delhi not able to solve the issue. Don't know what those guys are doing to help us.
Here I am again mentioning the wrong commitments made by your sales team:
Took 500/- RS in advance but mentioned only 250/-, which was submitted by him
As per him, I will get 200 min free local/STD. But when I saw the bill, it was only 100 mins
As per him, all local calls will charged to me @ 30 paisa, but on bill, they have charged 30 paise for all IDEA to IDEA local calls and 50 paisa for all other local calls.